{"id":899,"date":"2026-07-31T18:24:58","date_gmt":"2026-07-31T18:24:58","guid":{"rendered":"https:\/\/naturefinest.pk\/?page_id=899"},"modified":"2026-07-31T18:30:37","modified_gmt":"2026-07-31T18:30:37","slug":"refund-return-policy","status":"publish","type":"page","link":"https:\/\/naturefinest.pk\/ur\/refund-return-policy\/","title":{"rendered":"\u0631\u0642\u0645 \u06a9\u06cc \u0648\u0627\u067e\u0633\u06cc \u0627\u0648\u0631 \u0631\u06cc\u0679\u0631\u0646 \u067e\u0627\u0644\u06cc\u0633\u06cc"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"899\" class=\"elementor elementor-899\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-81563f6 e-flex e-con-boxed e-con e-parent\" data-id=\"81563f6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-28861e9 animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"28861e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Refund &amp; Return Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f716a64 animated-slow e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"f716a64\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d708dd elementor-widget elementor-widget-heading\" data-id=\"1d708dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Last Updated: July 2026<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd87cbe elementor-widget elementor-widget-text-editor\" data-id=\"cd87cbe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"isSelectedEnd\">Customer satisfaction is our top priority. Please read our Refund &amp; Return Policy carefully before placing an order.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d950560 elementor-widget elementor-widget-heading\" data-id=\"d950560\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Eligibility for Returns<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fceb1dd elementor-widget elementor-widget-text-editor\" data-id=\"fceb1dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"92:1-92:147;3882-4028\">Since our products (pine nuts \/ dry fruits) are consumable food items, we can only accept returns or offer refunds under the following conditions:<\/p><ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1\" dir=\"ltr\" data-sourcepos=\"93:1-95:63;4029-4195\"><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"93:1-93:58;4029-4086\">You received a <strong>damaged, spoiled, or expired<\/strong> product<\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"94:1-94:46;4087-4132\">You received the <strong>wrong item or quantity<\/strong><\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"95:1-95:63;4133-4195\">The product had a <strong>quality issue<\/strong> noticeable upon delivery<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1bae35b elementor-widget elementor-widget-heading\" data-id=\"1bae35b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Return Window<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b334bb elementor-widget elementor-widget-text-editor\" data-id=\"2b334bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"21:1-21:28;796-823\">Please contact us <strong>within 24 hours<\/strong> of receiving your order if there is any issue. Claims made after this period may not be eligible for return or refund, due to the perishable nature of our products.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed8b017 elementor-widget elementor-widget-heading\" data-id=\"ed8b017\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How to Request a Return\/Refund<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ec007d elementor-widget elementor-widget-text-editor\" data-id=\"9ec007d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ol><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"101:1-101:102;4454-4555\">Contact us via phone or WhatsApp at 0341-0009733 \/ 0319-6653290, or email <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"mailto:naturefinest93@gmail.com\">naturefinest93@gmail.com<\/a><\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"102:1-102:101;4556-4656\">Share your order number and clear photos\/video of the issue (damaged packaging, wrong item, etc.)<\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"103:1-103:62;4657-4718\">Our team will review your request within 1\u20132 business days<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d5732e elementor-widget elementor-widget-heading\" data-id=\"6d5732e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Refund Process<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-06710be elementor-widget elementor-widget-text-editor\" data-id=\"06710be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"106:1-106:38;4739-4776\">Once your return request is approved:<\/p><ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1\" dir=\"ltr\" data-sourcepos=\"107:1-109:79;4777-5063\"><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"107:1-107:124;4777-4900\"><strong>Cash on Delivery orders:<\/strong> Refund will be processed via bank transfer or easypaisa\/JazzCash to the account you provide.<\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"108:1-108:84;4901-4984\"><strong>Online payment orders:<\/strong> Refund will be issued to your original payment method.<\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"109:1-109:79;4985-5063\">Refunds are typically processed within <strong>5\u20137 business days<\/strong> after approval.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28ac3aa elementor-widget elementor-widget-heading\" data-id=\"28ac3aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Non-Returnable Situations<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f2fe35d elementor-widget elementor-widget-text-editor\" data-id=\"f2fe35d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"112:1-112:46;5095-5140\">We are unable to offer refunds or returns if:<\/p><ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1\" dir=\"ltr\" data-sourcepos=\"113:1-116:53;5141-5406\"><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"113:1-113:80;5141-5220\">The product has been opened, used, or consumed (unless found spoiled\/damaged)<\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"114:1-114:51;5221-5271\">The complaint is raised after the 24-hour window<\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"115:1-115:82;5272-5353\">The issue is due to incorrect address or unavailability at the time of delivery<\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"116:1-116:53;5354-5406\">Change of mind after the order has been dispatched<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-774b4ba elementor-widget elementor-widget-heading\" data-id=\"774b4ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Exchanges<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d20c98 elementor-widget elementor-widget-text-editor\" data-id=\"7d20c98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"37:1-37:35;1779-1813\">If you received the wrong product or variant, we will arrange a free exchange for the correct item, subject to availability.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ac7bfe elementor-widget elementor-widget-heading\" data-id=\"1ac7bfe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact Us<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e2edb45 elementor-widget elementor-widget-text-editor\" data-id=\"e2edb45\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"43:1-43:72;1971-2042\">For any return, refund, or order issue, please reach out:<\/p><ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1\" dir=\"ltr\" data-sourcepos=\"44:1-45:30;2043-2105\"><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"44:1-44:33;2043-2075\"><a href=\"tel:0341-0009733\"><span style=\"color: #000000;\">\ud83d\udcde 0341-0009733 <\/span><\/a><\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"44:1-44:33;2043-2075\"><span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"tel:0319-6653290\">\ud83d\udcde 0319-6653290<\/a><\/span><\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"45:1-45:30;2076-2105\"><span style=\"color: #000000;\">\ud83d\udce7 <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" style=\"color: #000000;\" href=\"mailto:naturefinest93@gmail.com\">naturefinest93@gmail.com<\/a><\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund &amp; Return Policy Last Updated: July 2026 Customer satisfaction is our top priority. Please read our Refund &amp; Return Policy carefully before placing an order. Eligibility for Returns Since our products (pine nuts \/ dry fruits) are consumable food items, we can only accept returns or offer refunds under the following conditions: You received [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-899","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/naturefinest.pk\/ur\/wp-json\/wp\/v2\/pages\/899","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/naturefinest.pk\/ur\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/naturefinest.pk\/ur\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/naturefinest.pk\/ur\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/naturefinest.pk\/ur\/wp-json\/wp\/v2\/comments?post=899"}],"version-history":[{"count":16,"href":"https:\/\/naturefinest.pk\/ur\/wp-json\/wp\/v2\/pages\/899\/revisions"}],"predecessor-version":[{"id":918,"href":"https:\/\/naturefinest.pk\/ur\/wp-json\/wp\/v2\/pages\/899\/revisions\/918"}],"wp:attachment":[{"href":"https:\/\/naturefinest.pk\/ur\/wp-json\/wp\/v2\/media?parent=899"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}